Refund Policy

✅ What Is Covered

We offer a full refund if you request it within 7 days of your purchase date.

• PDFTash Pro monthly subscription — full refund within 7 days of first payment
• PDFTash Pro annual plan — full refund within 7 days of purchase
• Accidental duplicate purchases — refunded immediately upon request
• Billing errors or unauthorized charges — refunded in full

❌ What Is Not Covered

• Refund requests made more than 7 days after the purchase date
• Subscription renewals — cancel before your renewal date to avoid future charges
• Free plan usage — the free plan has no charge and therefore no refund applies

If you're unsure whether your situation qualifies, just email us — we'll always try to help.

🔄 How to Cancel Your Subscription

You can cancel your PDFTash Pro subscription at any time:

• Go to your Account Settings → Billing → Cancel Subscription
• Or email us at support@pdftash.com and we'll cancel it for you

After cancellation, you keep Pro access until the end of your current billing period. You will not be charged again.

📩 How to Request a Refund

To request a refund, email us with the following information:

• Your name and email address used at checkout
• Purchase date or order number (from your Lemon Squeezy receipt email)
• Reason for refund (optional — but helps us improve)

💳 Payment Processor

PDFTash Pro payments are processed by Lemon Squeezy, our authorized payment and billing partner. Refunds are issued back to your original payment method (credit/debit card or PayPal).

Lemon Squeezy acts as the Merchant of Record for all PDFTash transactions, which means they handle billing, VAT, and refund processing on our behalf.

❓ Still Have Questions?

If you have any questions about our refund policy or need help with a payment issue, we're happy to help: